Returns & Refund Policy
We want you to love your Tidly iron. If you don’t, we make it easy.
30-Day Return Window
We accept returns within 30 days of your delivery date, no questions asked. If you’re not 100% satisfied, contact us and we’ll arrange a full refund.
Return Conditions
- Item must be in its original packaging
- Include all accessories (cord, storage bag)
- Proof of purchase required
- Items damaged by misuse may not be accepted
How to Return
Email us at support@tidlymarket.com with your order number. We’ll send a prepaid shipping label within 24 hours.
Refund Timeline
Once we receive your item, refunds are processed within 3–5 business days to your original payment method.
Exchanges
Need a different plug type? We’ll exchange for free within 30 days. Just email us.
Questions? Contact our support team — we respond within 24 hours.