Returns & Refund Policy

We want you to love your Tidly iron. If you don’t, we make it easy.

30-Day Return Window

We accept returns within 30 days of your delivery date, no questions asked. If you’re not 100% satisfied, contact us and we’ll arrange a full refund.

Return Conditions

  • Item must be in its original packaging
  • Include all accessories (cord, storage bag)
  • Proof of purchase required
  • Items damaged by misuse may not be accepted

How to Return

Email us at support@tidlymarket.com with your order number. We’ll send a prepaid shipping label within 24 hours.

Refund Timeline

Once we receive your item, refunds are processed within 3–5 business days to your original payment method.

Exchanges

Need a different plug type? We’ll exchange for free within 30 days. Just email us.

Questions? Contact our support team — we respond within 24 hours.